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Buying Online

Avoid the queues by buying your tickets online - it's quick, easy and secure.

Simply select your tickets from the options on the right, click 'Next' and follow the instructions.

Your e-ticket will be emailed to you upon completion - print it, present it at the ticket desk and enjoy your day!

Security

Your security is important to us. These pages are hosted on secure servers which encrypt all sensitive data.

Payment Methods

We accept the following credit and debit cards:

Maestro accepted Mastercard accepted VISA Credit accepted VISA Debit accepted VISA Electron accepted Card (Sage Pay) logo

Opening Times

Paignton Zoo is open daily (except Christmas day) from 10.00 a.m. Closing times vary throughout the season, so please check before each visit.

FAQs / Help

Please click on a question to see the answer…

Do you issue refunds?

No, we regret we are unable to issue refunds.

What is Gift Aid?

If you are a UK taxpayer and you make a donation that is 10% more than the admission price, the Government will give us an extra 25% on top of your entrance fee. It’s called a gift aid visit and makes a massive difference to charities like Paignton Zoo.

Conditions:

  • Gift Aid donations can only be made in respect of UK taxpayers and their families.
  • You must pay an amount of UK income tax and/or capital gains tax for the current tax year (6 April to 5 April) that is at least equal to the amount of tax that all the charities and Community Amateur Sports Clubs (CASCs) that you donate to will reclaim on your gifts for that tax year (currently 25p for every £1 given).  Please note that other taxes such as VAT & Council Tax do not qualify.
  • This declaration is in respect of a Gift Aid donation which is equivalent to the normal admission charge to Paignton Zoo plus at least 10%. The whole amount so given is regarded as a donation under Gift Aid and we can recover tax you have paid from HMRC.
  • Once you have agreed to gift aid your donation you need do nothing more, we will simply reclaim the tax you have already paid on your donation to Paignton Zoo from HMRC.
  • The information you give will remain confidential and will not be passed to any organisation other than HM Revenue & Customs (formerly Inland Revenue).

Tax claimed by the charity:

  • The charity will reclaim from HMRC 25p of tax on every £1 you give.
  • If you pay income tax at the higher rate, you must include all your Gift Aid donations on your Self Assessment tax return if you want to receive the additional tax relief due to you.

What payment methods do you accept?

We accept Visa, Visa Debit, Visa Electron, Mastercard, Maestro and Solo.